Pelayan
Adni Food & Drinks Sdn Bhd
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Commission, Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives
Professional Development
Professional Development
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Wedding Leave
- Customer Service: Greet customers warmly, take food and beverage orders, and assist with menu selections. Provide prompt, friendly, and efficient service to ensure customer satisfaction.
- Order Taking and Processing: Accurately input customer orders into the point-of-sale (POS) system, communicate orders to the kitchen or bar, and process payments.
- Food and Beverage Service: Serve food and drinks to customers in a timely and efficient manner, ensuring correct items are delivered and presented according to restaurant standards.
- Cleanliness and Maintenance: Maintain cleanliness in the dining area, including wiping down tables, cleaning chairs, and keeping the floors free from debris. Ensure that service areas are organized and well-stocked with necessary supplies.
- Kitchen Support: Assist with food preparation and assembly, such as preparing condiments, assembling trays or meal boxes, and refilling supplies as needed.
- Handling Customer Complaints: Address any customer complaints or concerns professionally and calmly. Escalate issues to a supervisor or manager when necessary.
- Cash Handling: Handle cash and credit transactions accurately and responsibly. Provide correct change to customers and follow cash handling procedures.
- Team Collaboration: Work closely with other team members, including kitchen staff and other service crew, to ensure efficient restaurant operations.
- Stock and Inventory Management: Assist with monitoring stock levels for supplies like napkins, condiments, and utensils, and notify supervisors when stock needs to be replenished.
- Health and Safety Compliance: Follow food safety standards and health regulations to ensure a clean and safe environment for both customers and staff.
- Supporting Promotions and Sales: Promote special offers, new menu items, or discounts to customers, encouraging upselling when appropriate.
- Maintaining a Positive Attitude: Ensure a positive and friendly attitude, especially when interacting with customers, to enhance their overall experience.
- Good communication skills
- Positive attitude and friendliness
- Ability to work in a fast-paced environment
- Team player
- Basic math skills (for handling payments)
- Attention to detail and cleanliness
ADNI FOOD & DRINKS SDN BHD #kbbsteak
Pengurus HRAdni Food & Drinks Sdn Bhd
Working Location
26, kbbsteak TTDI. 26, Jalan Tun Mohd Fuad 1, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Posted on 20 May 2025
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