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Customer Service Agent

₱70-110K[Monthly]
No Resume NeededRemote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Metacom Careers

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Yuanzhen Trading (Shenzhen) Co., Ltd.

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Staffing Expert Inc.

Staffing Expert Inc.

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Customer Service Agent

₱70-110K[Monthly]
No Resume NeededRemote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Metacom Careers

Metacom Careers

Customer Service Agent

Metacom Careers
₱70-110K[Monthly]
Remote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Chat & Apply

Remote Details

Open CountryPhilippines

Language RequirementsSpanish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits
  • Time Off & Leave

    Paid Time Off, Paid Holidays

Description

  • Assist customers, resolve inquiries, and enhance customer satisfaction.
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues promptly and accurately.
  • Maintain a positive and empathetic attitude towards customers.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service standards.
  • Assist in training new staff on customer service protocols.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: 1-3 years of relevant customer service experience preferred.
  • Skills and Competencies: Proficient in English; Spanish communication skills are a plus.
  • Working Conditions: Office environment, potential for remote work.
  • Qualities and Traits: Strong interpersonal skills, problem-solving abilities, and patience.
English LanguageCustomer ServiceSpanish Customer Service

Ezem Dela Cruz

HR OfficerMetacom Careers

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