Are you passionate about helping people, solving problems, and building your career in a fast-growing industry?

We are looking for Customer Service Representatives (CSR) and Technical Support Representatives (TSR) to join our dynamic team supporting one of the world’s top mobility solutions providers.

This is your chance to work with a global brand, sharpen your communication and technical skills, and grow professionally in a supportive, rewarding environment.

What You’ll Do

As a Customer Service Representative (CSR), you will:

• Handle inbound and outbound calls, chat, or email inquiries.
• Provide accurate information about mobility products and services.
• Assist customers in resolving billing, account, or usage concerns.
• Ensure high-quality and professional customer interactions at all times.

As a Technical Support Representative (TSR), you will:

• Troubleshoot technical issues related to devices, apps, or connectivity.
• Walk customers through step-by-step resolutions in a clear and professional manner.
• Escalate complex technical issues to higher-level support when necessary.
• Document and track customer issues in the system for future reference.

What’s in It for You?

• Competitive ₱22,000 basic salary
• ₱1,500 rice allowance upon regularization
• ₱20,000 signing bonus to jumpstart your journey
• HMO coverage + dependents (upon regularization)
• Paid training and career growth opportunities
• Fun, supportive workplace culture
• Virtual hiring process for your convenience

• Graduate of a Bachelor’s, Vocational, or Associate course in Computer Science, IT, or a related field, with at least 6 months of BPO CSR/TSR experience; OR
• College graduate of any course with at least 6 months of solid experience in an e-commerce (Sales) account in the BPO industry.
• Strong knowledge in troubleshooting mobile phones, PCs, and laptops
• TSR experience in handling international accounts (Mobility/Telco account is a plus)
• Good to excellent English communication skills
• Willing to work onsite in Ortigas, Pasig
• Amenable to shifting schedules

Take the next step toward a rewarding career. Apply today and get hired from the comfort of your home!