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• Greet customers warmly and ensure a positive dining experience.
• Take food and beverage orders accurately and deliver them promptly.
• Serve food and drinks according to company standards and presentation guidelines.
• Maintain cleanliness and organization of the dining area, service stations, and counters.
• Assist in setting up tables, refilling condiments, and clearing used dishes.
• Handle cash, operate POS systems, and process payments when required.
• Respond to customer inquiries and resolve complaints in a professional manner.
• Support team members and follow all Standard Operating Procedures (SOPs).

Requirements

• Education: SPM or equivalent.
• Experience: No prior experience required; training will be provided. (Experience in customer service or F&B is an added advantage).
• Skills & Competencies:
• Good communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic knowledge of food hygiene and safety practices.
• Qualities & Traits:
• Friendly, customer-oriented, and a team player.
• Attention to detail and ability to follow instructions.
• Physically fit to stand for long hours and perform light to moderate lifting.
• Working Conditions:
• Fast-paced F&B environment with exposure to crowds and varying shifts.
• Weekend and public holiday shifts may be required.