Alorica Customer Care Representative

Customer Care Representative

Alorica

RM1.5-1.9K[Mensual]

En el sitio - Ciudad de QuezonNo se requiere ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Descripción

Respond to customer inquiries via phone, email, and chat.
Assist customers with product information, troubleshooting, and order processing.
Maintain accurate records of customer interactions and transactions.
Provide exceptional customer service to enhance customer satisfaction.
Collaborate with other departments to resolve complex issues.

Requisito

Job Title: Customer Care Representative
Educational Qualifications: High/Senior High School diploma required.
Experience Level: No prior experience required; training provided.
Skills and Competencies: Proficiency in English, excellent customer service, strong problem-solving skills, ability to work as a team player.
Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and provide exceptional service.
Working Conditions: Call center environment, rotating shifts may be required.
Qualities and Traits: Positive attitude, strong communication skills, reliability, and empathy.

Idioma InglésServicio al clienteResolución de problemasJugador de equipoCentro de llamadas

Preview

Edilbert Balla

Sourcing AssociateAlorica

Activo en tres días

Ubicación laboral

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Publicado el 11 July 2025