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Paradise Group Service Intern (Malaysia) 樂天餐饮集团服务实习生(马来西亚)

PARADISE TEOCHEW RESTAURANT PTE. LTD.
Pelayan
Adni Food & Drinks Sdn BhdDescripción del trabajo
- Permisos
Comida permitida
- Reconocimiento y Recompensas de Empleados
Comisión, Bono de rendimiento, Evaluación Anual, Programa de Reconocimiento de Empleados, Incentivos
- Desarrollo profesional
Desarrollo profesional
- Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Abandonar
Descripción
- Customer Service: Greet customers warmly, take food and beverage orders, and assist with menu selections. Provide prompt, friendly, and efficient service to ensure customer satisfaction.
- Order Taking and Processing: Accurately input customer orders into the point-of-sale (POS) system, communicate orders to the kitchen or bar, and process payments.
- Food and Beverage Service: Serve food and drinks to customers in a timely and efficient manner, ensuring correct items are delivered and presented according to restaurant standards.
- Cleanliness and Maintenance: Maintain cleanliness in the dining area, including wiping down tables, cleaning chairs, and keeping the floors free from debris. Ensure that service areas are organized and well-stocked with necessary supplies.
- Kitchen Support: Assist with food preparation and assembly, such as preparing condiments, assembling trays or meal boxes, and refilling supplies as needed.
- Handling Customer Complaints: Address any customer complaints or concerns professionally and calmly. Escalate issues to a supervisor or manager when necessary.
- Cash Handling: Handle cash and credit transactions accurately and responsibly. Provide correct change to customers and follow cash handling procedures.
- Team Collaboration: Work closely with other team members, including kitchen staff and other service crew, to ensure efficient restaurant operations.
- Stock and Inventory Management: Assist with monitoring stock levels for supplies like napkins, condiments, and utensils, and notify supervisors when stock needs to be replenished.
- Health and Safety Compliance: Follow food safety standards and health regulations to ensure a clean and safe environment for both customers and staff.
- Supporting Promotions and Sales: Promote special offers, new menu items, or discounts to customers, encouraging upselling when appropriate.
- Maintaining a Positive Attitude: Ensure a positive and friendly attitude, especially when interacting with customers, to enhance their overall experience.
Requisito
- Good communication skills
- Positive attitude and friendliness
- Ability to work in a fast-paced environment
- Team player
- Basic math skills (for handling payments)
- Attention to detail and cleanliness

ADNI FOOD & DRINKS SDN BHD #kbbsteak
Pengurus HRAdni Food & Drinks Sdn Bhd
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