Adni Food & Drinks Sdn Bhd Pelayan

Pelayan

Adni Food & Drinks Sdn Bhd

RM2-2.6K[Mensual]

En el sitio - Kuala Lumpur1-3 años de experienciaAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Beneficios

Permisos
Comida permitida
Reconocimiento y Recompensas de Empleados
Comisión, Bono de rendimiento, Evaluación Anual, Programa de Reconocimiento de Empleados, Incentivos
Desarrollo profesional
Desarrollo profesional
Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Abandonar

Descripción

Customer Service: Greet customers warmly, take food and beverage orders, and assist with menu selections. Provide prompt, friendly, and efficient service to ensure customer satisfaction.
Order Taking and Processing: Accurately input customer orders into the point-of-sale (POS) system, communicate orders to the kitchen or bar, and process payments.
Food and Beverage Service: Serve food and drinks to customers in a timely and efficient manner, ensuring correct items are delivered and presented according to restaurant standards.
Cleanliness and Maintenance: Maintain cleanliness in the dining area, including wiping down tables, cleaning chairs, and keeping the floors free from debris. Ensure that service areas are organized and well-stocked with necessary supplies.
Kitchen Support: Assist with food preparation and assembly, such as preparing condiments, assembling trays or meal boxes, and refilling supplies as needed.
Handling Customer Complaints: Address any customer complaints or concerns professionally and calmly. Escalate issues to a supervisor or manager when necessary.
Cash Handling: Handle cash and credit transactions accurately and responsibly. Provide correct change to customers and follow cash handling procedures.
Team Collaboration: Work closely with other team members, including kitchen staff and other service crew, to ensure efficient restaurant operations.
Stock and Inventory Management: Assist with monitoring stock levels for supplies like napkins, condiments, and utensils, and notify supervisors when stock needs to be replenished.
Health and Safety Compliance: Follow food safety standards and health regulations to ensure a clean and safe environment for both customers and staff.
Supporting Promotions and Sales: Promote special offers, new menu items, or discounts to customers, encouraging upselling when appropriate.
Maintaining a Positive Attitude: Ensure a positive and friendly attitude, especially when interacting with customers, to enhance their overall experience.