Customer Service Agent

RecruitifyHR

RM4.8K[Bulanan]
Di tempat - Kuala Lumpur1-3 Tahun KedaluwarsaDiplomaPenuh waktu
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Pekerjaan ini terbuka untuk Malaysia

Deskripsi Pekerjaan

Keuntungan

  • Penghargaan Karyawan

    Komisi, Bonus Kinerja, Insentif

  • Asuransi Kesehatan & Kesejahteraan

    Asuransi Kesehatan, Organisasi perawatan kesehatan

  • Waktu Istirahat & Cuti

    Cuti Orang Tua

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate, valid, and complete information to ensure customer satisfaction.
  • Manage and resolve customer complaints effectively.
  • Document and track customer interactions in the system.
  • Collaborate with team members to improve service quality.
  • Stay updated on product knowledge and company policies.


  • Educational Qualifications: Minimum Diploma required.
  • Experience Level: 1-3 years in customer service roles.
  • Skills and Competencies: Proficient in English and Mandarin, strong problem-solving abilities, excellent interpersonal skills.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and maintain satisfaction.
  • Working Conditions: Fast-paced environment, may require shift work.
  • Qualities and Traits: Team player with a strong work ethic, adaptable, and customer-focused.


Bahasa InggrisLayanan PelangganPenyelesaian masalahPemain TimEtika Kerja Yang KuatBerbahasa MandarinKemampuan interpesonal
Preview

Edith Adimonye

Talent Acquisition Specialist RecruitifyHR

Aktif dalam tiga hari

Lokasi Kerja

Federal Territory of Kuala Lumpur. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Diposting di 19 November 2025

Laporkan

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Jika Anda bertemu dengan perusahaan yang melakukan tindakan berikut selama pencarian kerja Anda, tolong segera laporkan

  • menahan ID Anda,
  • mengharuskan Anda untuk memberikan jaminan atau mengumpulkan properti,
  • memaksa Anda untuk berinvestasi atau mengumpulkan dana,
  • mengumpulkan keuntungan terlarang,
  • atau situasi ilegal lainnya.
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