• Provide Exceptional Service: Respond promptly and professionally to customer inquiries, complaints, and requests across various channels (phone, email, chat, in-person) while maintaining a positive and empathetic attitude to ensure high levels of customer satisfaction.
• Problem Resolution: Research, analyze, and resolve customer issues efficiently, escalating complex problems to the appropriate internal teams when necessary, and following up to ensure timely and complete resolution.
• Documentation and Knowledge: Accurately document all customer interactions and transactions in the CRM system, and continuously maintain a strong, up-to-date knowledge of company products, services, policies, and procedures.

Qualification

• College Graduate
• Pleasing Personality
• At least have 6 months or 1 year experience

Company Information

• Celeraise Electronic Corp. Maguyam Road Carillo Drive Beside Hong Chang Compound Brgy. Bancal Carmona, Cavite 4116