Installation & Setup:

• Install, configure, and commission equipment or machinery at customer sites.
• Ensure that systems are set up correctly and are fully operational.
• Provide training to customers on the proper use and maintenance of equipment.

Maintenance & Repairs:

• Perform regular maintenance checks on equipment to ensure optimal performance.
• Diagnose and troubleshoot faults and technical issues.
• Repair or replace faulty parts and components as needed.
• Maintain detailed logs of services performed.

Customer Support:

• Provide technical support to customers via phone, email, or on-site visits.
• Offer troubleshooting assistance and resolve problems promptly.
• Advise clients on preventative maintenance practices to avoid future issues.

Documentation & Reporting:

• Document service activities, including time spent, parts used, and the nature of the problem and solution.
• Complete service reports and ensure accurate records are maintained.
• Provide feedback to the company about potential improvements or recurring issues.

Upgrades & Modifications:

• Install and configure system upgrades or software patches.
• Advise customers on potential improvements or modifications to enhance system performance.

Customer Relationship Management:

• Build and maintain strong relationships with clients to foster trust and ensure customer satisfaction.
• Ensure customers are fully satisfied with services rendered.

Safety & Compliance:

• Follow safety procedures and company guidelines when working with electrical, mechanical, or other potentially hazardous equipment.
• Ensure that equipment meets regulatory standards and compliance requirements.

• Job Title: HVAC or Mechanical Engineer
• Educational Qualifications: Bachelor’s degree in Mechanical Engineering or related field.
• Experience Level: 1-3 years of relevant experience in HVAC systems.
• Skills and Competencies: Proficient in troubleshooting, evaluation of air conditioning systems, and strong written and verbal communication skills.
• Responsibilities and Duties: Design and implement HVAC systems, conduct routine maintenance, and ensure compliance with safety regulations.
• Working Conditions: May work in various environments; occasional overtime may be required.
• Qualities and Traits: Strong attention to detail, adaptability, and effective interpersonal skills.