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Customer Service Agent
RecruitifyHR
Customer Service Agent
RecruitifyHRDeskripsi Pekerjaan
- Tunjangan
Tunjangan Perumahan
Live Chat Support – Respond promptly to inquiries with accuracy, empathy, and professionalism.
Multichannel Handling – Manage customer follow-ups via chat and email.
Customer Satisfaction – Maintain positive tone, resolve complaints, and retain loyalty.
Documentation – Log all interactions in CRM and report key metrics.
Product Knowledge – Stay updated on company policies, SOPs, and promotions
Business-level fluency in Japanese & English
Strong communication, patience, and multitasking skills
Experience in Customer Service or Digital Support (preferred)
Familiarity with online tools, CRM systems, and troubleshooting
Olubunmi Akomolede
Talent Acquisition Specialist RecruitifyHR
Balas Hari Ini 9 Kali