Collections Specialist

R. Express Lending House Corporation - Cebu Branch

RM773-1.2K[月絊]
オンサむト - セブ島経隓䞍問孊歎䞍問正瀟員
共有

職務内容

説明

  • Contact customers to remind them of overdue payments and negotiate payment arrangements.
  • Maintain accurate and up-to-date records of customer accounts, payment statuses, and communication details.
  • Review and analyze account histories to identify delinquent accounts and potential risks.
  • Resolve customer disputes and inquiries related to payments, billing, or account discrepancies.
  • Collaborate with other departments, such as sales or customer service, to address customer concerns.
  • Process payments, document transactions, and update customer information in the database.

芁件

  • Education: At least a high school diploma; a college degree in accounting, finance, or a related field is an advantage.
  • Experience: Prior experience in debt collection, accounts receivable, or a similar role is preferred.
  • Strong negotiation and communication skills.
  • Proficiency in using accounting software, CRM systems, or MS Office (Excel, Word).
  • Ability to handle sensitive customer information with discretion.
  • Excellent problem-solving and decision-making skills.
communication skills
Preview

Marjun Lagusan

Branch ManagerR. Express Lending House Corporation - Cebu Branch

勀務地

Cebu Caritas, Incorporated,Cebu,Philippines

掲茉日 10 January 2025

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R. Express Lending House Corporation - Cebu Branch

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<50 埓業人数

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