HAKATA POWER MACHINERIES INC. Customer Service Manager

Customer Service Manager

HAKATA POWER MACHINERIES INC.

RM1.1-1.5K[月給]

オンサイト - バレンズエラ１年以上３年未満の経験大卒正社員

職務内容

福利厚生

従業員の評価と報酬
業績賞与
福利厚生
クリスマスボーナス, 社員ローン, 住宅ローン基金, 有給休暇, 医療給付金, SSS/GSIS

説明

Lead and manage the customer service team to ensure high-quality service delivery.
Develop and implement customer service policies and procedures.
Handle escalated customer inquiries and complaints effectively.
Monitor performance metrics and prepare reports for management.
Train and mentor team members to enhance skills and performance.

要件

Educational Qualifications: Bachelor's degree in business administration or related field.
Experience Level: 1-3 years of experience in customer service management or similar roles.
Skills and Competencies: Strong customer service expertise, scheduling proficiency, problem-solving abilities, account management skills, and technical proficiency.
Working Conditions: Primarily office-based with occasional remote work opportunities; may involve some evening or weekend shifts.
Qualities and Traits: Excellent communication skills, strong leadership capabilities, empathy, and adaptability.

カスタマーサービススケジューリング問題解決アカウント管理テクニカルスキル

Preview

Wiljean Ayangod

HR OfficerHAKATA POWER MACHINERIES INC.

3日以内にオンライン

勤務地

1363-A-1 Darlucio corner Mindanao Avenue Ugong Valenzuela, Valenzuela, Philippines, Metro Manila Subway Depot. M2X9+M3V, Mindanao Ave Ext, Valenzuela, Metro Manila, Philippines

掲載日 06 May 2025