Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

RM1.1-1.5K[月絊]
オンサむト - パシグ経隓䞍問倧卒正瀟員
共有

職務内容

犏利厚生

  • 埓業員の評䟡ず報酬

    業瞟賞䞎

  • 保険健康ずりェルネス

    生呜保険, HMO

  • 特兞報酬

    幎次瀟員旅行, 寝宀

  • 専門胜力開発

    職業蚓緎

  • 䌑暇

    誕生日䌑暇, 病気䌑暇, バケヌション䌑暇

続きを読む

説明

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


芁件

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.


customer service
Preview

Patricia Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

応答率が高い

勀務地

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

掲茉日 26 April 2025

報告する

Bossjobの安党に関する泚意事項

海倖勀務をお考えの際は䞋蚘の事項に泚意しお䞋さい。たずパスポヌトなどの身分蚌明蚌は䞍必芁に提瀺しない。

そしお䞋蚘に該圓する䌁業を芋぀けた際は、 盎ちに報告をお願いいたしたす。

  • 保蚌や担保を芁求する䌚瀟には泚意
  • 投資や資金調達を勧誘する
  • 䞍圓な利益を埗おいるず思われる䌁業
  • 違法ず思われる状況
  • その他䞍審に感じた堎合