• Data Analysis and Reporting:
• Conduct in-depth data analysis to identify trends, patterns, and actionable insights.
• Generate comprehensive reports to communicate key performance indicators (KPIs) and operational metrics.
• Process Mapping and Documentation:
• Collaborate with cross-functional teams to document and map existing operational processes.
• Identify gaps and inefficiencies, providing recommendations for process improvements.
• Project Management:
• Lead and actively participate in operational excellence projects from initiation to completion.
• Develop project plans, timelines, and milestones, ensuring adherence to deadlines and successful project delivery.
• Cross-Team Coordination:
• Collaborate with various teams, including Strategy, Operations, Expansion and Partnership, to ensure seamless execution of operational excellence initiatives.
• Facilitate communication and coordination to drive cross-functional alignment.
• Performance Metrics and KPIs:
• Assist in the development and monitoring of performance metrics and KPIs.
• Provide recommendations based on data analysis to optimize processes and achieve performance targets.
• Continuous Improvement:
• Actively contribute to cross-functional teams to identify and implement opportunities for continuous improvement.
• Drive innovation and efficiency through data-driven insights and project management methodologies.
  
  

• Bachelor's degree in Business, Finance, Operations Management, or a related field. Master's degree is a plus.
• Proven experience (2 years) as a Business Analyst, with a focus on project management and cross-team coordination.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.
• Detail-oriented with a focus on accuracy and the ability to handle large sets of data.
• Familiarity with process mapping tools and methodologies is advantageous.

Please refer to job description.