Security Operations Technician – CyberArk & SIEM

About the Role

We are seeking a skilled and motivated Security Operations Technician with hands-on experience in CyberArk and SIEM technologies . The ideal candidate will play a key role in ensuring the stability, performance, and continuous improvement of our privileged access management and security monitoring platforms. You will work closely with the Security and Infrastructure teams to ensure alignment with operational and strategic security requirements.

Key Responsibilities

• Operate, maintain and optimise CyberArk and SIEM platforms to ensure high availability and performance.
• Investigate and resolve incidents and service requests related to privileged access and security monitoring tools.
• Collaborate with the Security team to implement technical changes based on security requirements and threat intelligence.
• Perform routine health checks, audits, and compliance activities for CyberArk and SIEM systems.
• Contribute to documentation, including standard operating procedures and knowledge base articles.
• Identify opportunities to automate repetitive tasks and improve efficiency.
• Participate in on-call rotations and support escalations when necessary.

Required Skills and Experience

• Hands-on experience with CyberArk: configuration, troubleshooting, and maintenance.
• Experience working with SIEM tools such as Logrythm, Splunk, QRadar or similar.
• Solid understanding of identity & access management and security operations.
• Experience with incident and change management processes in ITIL-based environments.
• Familiarity with scripting or automation (e.g., PowerShell, Python) is a plus.
• Strong analytical and troubleshooting skills.
• Fluent English (spoken and written).

Soft Skills

• Detail-oriented with a focus on security best practices.
• Proactive and solution-oriented mindset.
• Ability to manage multiple tasks and prioritise effectively.
• Team player with good communication skills and a collaborative approach.
• Eagerness to learn and grow in a dynamic and international environment.

Please refer to job description.