Assist with defining and shaping the company's requirements and business processes that may be found in various back-office areas.
Act as a spokesperson for the firm and assist with clarification of the needs.
Support the development of potential solutions, in alignment with the overall Transformation Programme Director.
Assist the transformation team in developing, implementing, and overseeing a program that will improve efficiency across all back-office operations, including contract loading, customer support, finance, data entry, mapping, and administration.
要件
Bachelor's Degree in Business Administration, Management Information Systems, or a related field.
At least 4 years of experience as a non-IT/technical Business Analyst, with 2 years in the banking industry.
Proven background in owning end-to-end process of BRD (Business Requirement Documents); from Initiation/Planning to Execution/Implementation, and Closure, if applicable.
Experienced digital banking project/s such as mobile/web banking apps, or digital payment platforms are required.
Ability to document and negotiate company requirements for back-office functions.
Expertise in proposing back-office efficiency and process improvements.
Possesses excellent interpersonal and communication (written and verbal) skills