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Customer Service Agent
RecruitifyHR
職務内容
- 手当
住宅手当
Live Chat Support – Respond promptly to inquiries with accuracy, empathy, and professionalism.
Multichannel Handling – Manage customer follow-ups via chat and email.
Customer Satisfaction – Maintain positive tone, resolve complaints, and retain loyalty.
Documentation – Log all interactions in CRM and report key metrics.
Product Knowledge – Stay updated on company policies, SOPs, and promotions
Business-level fluency in Japanese & English
Strong communication, patience, and multitasking skills
Experience in Customer Service or Digital Support (preferred)
Familiarity with online tools, CRM systems, and troubleshooting
Olubunmi Akomolede
Talent Acquisition Specialist RecruitifyHR
今日 9 回返信