Call Center Agent - Educational Assistance Provider (Php 19,500)

Alorica

RM1.1-1.5K[月薪]
现场办公 - 马卡蒂无需经验高中全职
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职位描述

福利待遇

  • 津贴

    伙食补贴

  • 员工表彰与奖励

    业绩加成, 奖励机制

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    现场医疗服务, 健康保险, 健康维护组织

  • 额外福利

    睡眠区

  • 休假和请假

    病假, 休假

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职位描述

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and courteously.
  • Maintain a positive and professional attitude at all times.
  • Document interactions and update customer records as necessary.
  • Meet performance metrics and goals set by management.

职位要求

  • Job Title: Call Center Agent
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required; training provided.
  • Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced office environment, may require shift work.
  • Qualities and Traits: Positive attitude, strong interpersonal skills, adaptability, and reliability.
英语客户服务解决问题有团队精神的人呼叫中心组织技能
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Cedryck Alyn Ross Labora

HR OfficerAlorica

三天内活跃

工作地址

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

发布于 27 February 2025

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Alorica

C轮

1000人以上

呼叫中心

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