Cari Pekerjaan. Berbincang dengan Bos

Your Role

• Provision of an excellent support experience to Website users via phone, chat, and email
• Investigate and research user issues and identify and escalate bugs so they can be
• resolved as quickly as possible
• Always be on the lookout for ways to improve the way we do things
• Advocate for users and pass ideas and best practices on to the rest of the team
• Update the internal knowledge base when you discover something new
• Establish effective working relationships with team members and Website users

Nationality: Philippines

Desired Skills & Experiences

• Minimum 2 year experience in related field.
• Ability to write and speak clearly and concisely with fluency in English
• Previous support experience
• Excellent problem-solving abilities
• Empathetic and can communicate in a caring and friendly manner
• Strong time management skills and motivation to exceed expectations
• Ability to work with systems you may not have come across before
• Enjoy working in a fast paced and changing work environment
• Tech savvy and comfortable working with technology
• Strong team spirit with a passion and drive to help users and to deliver the best customer experience