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Cafe Supervisor

Hvala Private Limited
RM3-3.4K[月薪]
现场办公 - 吉隆坡1-3年经验学历不限全职
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职位描述

福利待遇
  • 津贴

    伙食补贴

  • 职业发展

    工作培训, 职业发展

职位描述

  • Hiring for Outlet in Malaysia, KL
  • Smooth Operation: Ensure smooth daily operations (Opening & Closing of outlets, inventory management, customer service, food and beverage preparation, cleaning etc).
  • Conflict Management: Able to handle and resolve customer complaints and employee conflicts independently.
  • Customer Engagement & Satisfaction: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
  • Team Collaboration: Work closely with other crew members to ensure smooth operations and a positive work environment.
  • Team Motivation: Able to lead and motivate the team in achieving operational goals.
  • Relationship Management: Maintaining good business relationships with suppliers, vendors and external partners.
  • Total salary package: MYR 3,300
  • Basic salary: MYR 2,550
  • Fixed overtime salary: MYR 550
  • Performance Incentive: MYR 200

职位要求

  • At least 1-2 years managerial experience in a cafe or F&B industry.
  • Able to manage people and lead a team.
  • Passion for matcha, tea, and customer service will be beneficial.
  • Able to work well in a fast-paced environment.
  • Strong communication skills and a positive attitude.
  • Ability to work on weekends and holidays.
  • Ability to work in a team-oriented environment.

Other job details: 

  • 6 day work week, no split shifts
  • Muslim Friendly Cafe
  • Medical claim system
  • 14 days of annual leave (upon completion of probation period, prorated)
  • Individual welfare fund (upon completion of probation period, prorated)
  • Fun, dynamic, team-oriented work environment.
有团队精神的人运营管理团队合作质量控制英语库存管理成本管理沟通技能人际交往能力客户服务

Chevelle Tham

HRHvala Private Limited

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