Sutherland Philippines Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices

Sutherland Philippines

Mustahak

RM1.1-1.9K[Bulanan]

Di lokasi - Mandaluyong<1 Thn PengalamanSekolah MenengahSepenuh-masa

Kongsi

Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Penilaian Tahunan, Program Pengiktirafan Pekerja, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13
Insurans Kesihatan & Kesejahteraan
Penjagaan Kesihatan Di Tapak, Insurans Hayat, HMO
Faedah Tambahan
Keahlian Gim, Kuarter Tidur
Pembangunan Profesional
Program Bantuan Pekerja, Pembangunan Profesional
Cuti & Pelepasan
Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Responding to inbound customer calls in a polite, friendly and professional manner
Providing accurate information and solutions to customers' inquiries and concerns
Identifying and escalating complex issues that require further assistance
Maintaining a positive attitude and delivering a high level of customer service at all times
Adhering to all company policies, procedures and quality standards
Accurately documenting all customer interactions and resolutions

Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Strong problem-solving and critical thinking skills to effectively handle customer queries
Proficiency in English, both verbal and written
Familiarity with customer service call centre operations or experience in a similar role
Ability to work in a fast-paced environment and remain calm under pressure
Willing to work in a day shift schedule

Bahasa InggerisKhidmat PelangganPenyelesaian MasalahKemahiran Interpersonal