Call Center Representative

RSD Human Resource Management Consultancy

RM1.5-1.8K[月薪]
现场办公 - 帕西格少于1年工作经验高中全职
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职位描述

职位描述

We are seeking highly motivated and customer-focused Call Center Agents to join our team. As a Call Center Agent, you will be responsible for handling inbound and/or outbound calls, addressing customer concerns, providing product/service information, and ensuring a positive customer experience in every interaction.

  • Answer incoming calls and respond to customer inquiries in a professional manner
  • Provide accurate information about products and services
  • Resolve customer complaints or issues promptly and effectively
  • Document customer interactions, transactions, comments, and complaints
  • Follow communication scripts and standard procedures
  • Meet performance targets such as call handling time, customer satisfaction, and quality standards
  • Escalate complex issues to supervisors or relevant departments when necessary
  • Maintain confidentiality of customer information

职位要求

Qualifications:

  • At least Senior High School Graduate / High school Graduate
  • Must have 6 months BPO experience (international account)
  • up to 25k Salary Package
  • Pasig City site
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Robii Cerilo

recruiterRSD Human Resource Management Consultancy

三天内活跃

工作地址

Estancia Pasig

发布于 26 July 2025

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