Transec BPO Solutions Inc. Chat & Email Technical Support

Transec BPO Solutions Inc.

RM1.5-1.9K[Bulanan]

Hibrid - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Elaun
Elaun Pengangkutan
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Insurans Hayat, HMO
Lain-lain
Acara Sosial Syarikat
Faedah Tambahan
Lawatan Tahunan Syarikat, Kuarter Tidur, Pantri Dengan Stok Yang Lengkap
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Kematian, Cuti Hari Jadi, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

HMO with dependent, life insurance, & incentives
Permanent hybrid work setup
Great working environment with real work-life balance
Fun & engaging company-sponsored events
Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
PRIOR BPO EXPERIENCE IS REQUIRED

Bachelor’s degree in any field.
Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
Work background in using chat and/or email communication is highly preferred.
Prior experience in a technical account is a huge plus.
Must have excellent writing skills in English; good speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work on night shift.

Bahasa InggerisKhidmat PelangganPenyelesaian MasalahKemahiran KakitanganKemahiran InterpersonalSokongan Pentadbiran Belakang