• Administer the onboarding of clients, processing system requests, and coordinating certification workflows to ensure alignment with established KPIs and quality standards
• Review and verify documentation from both the sales team and clients, ensuring compliance with established agreements and contract terms
• Set up client accounts, handle system requests, and manage the certification process according to company goals and quality standards.
• Keep client information accurate and up to date in systems like CRM, SAP, and PG
• Ensure service delivery visits are scheduled, rescheduled, and completed on time by managing booking and rebooking requests, in line with performance targets and customer needs.
• Drive continuous improvement by contributing to and leading project-based initiatives that respond to evolving organizational goals and client needs.
  
  
  

• Strong organizational and multitasking skills
• Familiarity with SAP, CRM Tool, or similar ERP systems
• Excellent communication skills (both written and verbal)
• High attention to detail and a process-oriented mindset
• Experience in client onboarding and audit planning, administrative coordination, or audit support is a plus
• Proficiency with Microsoft Office and scheduling tools
  
  
  

Please refer to job description.