Customer Service Representative
Flexicon Solution Inc
Descripción del trabajo
Descripción
- Provide high-quality customer service by answering customer inquiries efficiently and politely with correct and complete information and redirecting them where appropriate.
- Provide first-level support for all technical and functional queries related to website and mobile applications.
- Actively listen to customer feedback, suggestions, and concerns, and communicate them to the appropriate teams for further improvements.
- Collaborate with technology teams, to ensure customer satisfaction and continuous improvement.
- Continuously learn to keep up-to-date with changes and developments to services and procedures.
- Maintain confidentiality of the company’s customers and data.
- Agree to work in shifts and adapt to the company's scheduling
- Keep abreast with the latest changes to any of the company’s procedures and new policies.
- Handle sudden rush of inquiries, stressful periods, and customer pressure.
- Adhere to the shift schedule and avoid tardiness.
Requisito
- Bachelor's degree.
- Fluent in English.
- Advanced troubleshooting and multi-tasking skills.
- Strong client-facing and communication skills.
- Should be a team player with an aptitude for customer service.
- Experience in the information technology is a plus.
JENNY DE JESUS
HR OfficerFlexicon Solution Inc
High response rate
Ubicación laboral
Level 6 & 8, Ayala Triangle Gardens Tower 2, Paseo de Roxas, cor Makati Ave, Makati, 1226 Metro Manila, Philippines
Publicado el 21 April 2025
Jobs similares
Ver másService Associate (Pateros Almeda)
CBS China Bank SavingsNegotiable[Negociable]
En el sitio - MakatiGraduado/Estudiante frescoBaceleroTiempo completo
BossHR Manager
SERVICE ASSISTANT (BULACAN)
Bank of the Philippine Islands (BPI)Negotiable[Negociable]
En el sitio - MakatiGraduado/Estudiante frescoBaceleroTiempo completo
BossHR Manager
Customer Care Associate
Safeguard Global RecruitingNegotiable[Negociable]
En el sitio - Makati1-3 años de experienciaDiplomaTiempo completo
BossHR Manager
Customer Service Officer with experience in IGAMING Industry (Php60,000 salar...Urgente
J-K Network ServicesRM4.3-4.7K[Mensual]
En el sitio - Makati1-3 años de experienciaEdu no requeridoTiempo completo
Philjobs JKRecruiter
Customer Service Representative
Trinity Workforce Solutions, Inc.RM1.2-1.9K[Mensual]
En el sitio - Makati<1 Yr ExpAlta/Senior High SchoolTiempo completo
Angela GutierrezDelivery Manager
Join Bossjob
Recordatorio de seguridad del jefe
Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.
Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente
- retiene tu ID,
- requiere que usted proporcione una garantía o recoja la propiedad,
- le obliga a invertir o recaudar fondos.
- recauda beneficios ilícitos,
- u otras situaciones ilegales.
