Customer Service Representative

Metacom Business Process Outsourcing

RM1.1-2.3K[Bulanan]
Di lokasi - Taguig<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Pelan Insentif Ekuiti, Bonus Prestasi, Hadiah Ulang Tahun, Program Pengiktirafan Pekerja

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Kemalangan & Insurans Kecacatan, HMO

  • Faedah Tambahan

    Lawatan Tahunan Syarikat, Tempat Letak Kereta, Kuarter Tidur

  • Pembangunan Profesional

    Latihan Pekerjaan, Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve complaints and provide effective solutions.
  • Maintain customer records and documentation.
  • Collaborate with team members to improve service quality.
  • Upsell products and services when appropriate.
  • Stay updated on product knowledge and company policies.

Syarat-syarat

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: Less than 1 year of experience in customer service or related roles.
  • Skills and Competencies: Strong interpersonal skills, back office support, sales pipeline management, technical proficiency, and problem-solving abilities.
  • Responsibilities and Duties: Providing customer support, handling inquiries, and ensuring customer satisfaction.
  • Working Conditions: Office environment; may involve long hours at a desk.
  • Qualities and Traits: Team player, organized, financially literate, and fluent in English.
Kemahiran InterpersonalSokongan Pentadbiran BelakangProspek JualanKhidmat PelangganBahasa InggerisLiterasi KewanganPenyelesaian MasalahBersifat KepimpinanKemahiran TeknikalKemahiran Berorganisasi
Preview

Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing

Balas Hari Ini 7 Kali

Tempat Bertugas

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Disiarkan pada 10 June 2025

Pekerjaan Serupa

Lihat selanjutnya

Metacom Business Process Outsourcing

Tidak Dibiayai

101-500 Pekerja

BPO & Pusat Panggilan

Lihat pengambilan kerja

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.