Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Keterangan Kerja
Manfaat
Elaun
Elaun Makanan
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Penilaian Tahunan, Hadiah Percutian, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Faedah Tambahan
Pelan 401K, Makanan Percuma
Pembangunan Profesional
Latihan Pekerjaan, Pembangunan Profesional
Cuti & Pelepasan
Cuti Hari Jadi, Cuti Sakit, Curi Percutian, Waktu Rehat Sukarelawan
Penerangan
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues promptly.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve customer satisfaction.
- Participate in training to stay updated on product knowledge.
Syarat-syarat
- Educational Qualifications: Bachelor’s degree is required.
- Experience Level: 1-3 years in customer service or call center environments.
- Skills and Competencies: Proficient in sales pipeline management, customer service, problem-solving, and organizational skills. Strong command of the English language is essential.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product support while maintaining sales records.
- Working Conditions: Primarily office-based, with potential for evening/weekend shifts.
- Qualities and Traits: Excellent communication skills, patience, adaptability, and a customer-centric attitude.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Balas Hari Ini 0 Kali
Tempat Bertugas
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Disiarkan pada 18 June 2025
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Tidak Dibiayai
501-1000 Pekerja
BPO & Pusat Panggilan
Lihat pengambilan kerja
Sertai Bossjob
Peringatan Keselamatan Bossjob
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