Customer Service Representative

Transec BPO Solutions Inc.

RM748-1.5K[Bulanan]
Di lokasi - Pasig<1 Thn PengalamanPendidikan tidak diperlukanSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan


WHY JOIN OUR TRANSEC TEAM?

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance


  • Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.

Syarat-syarat

SKILLS & QUALIFICATIONS

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.
communication skills
Preview

Nikka Gutierrez

HR OfficerTransec BPO Solutions Inc.

Balas Hari Ini 0 Kali

Tempat Bertugas

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Disiarkan pada 08 July 2025

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