Customer Service Rep • Local Account • Dayshift

Transec BPO Solutions Inc.

Mustahak
RM1.1-1.5K[Bulanan]
Di lokasi - Pasig<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Penilaian Tahunan

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat, HMO

  • Lain-lain

    Acara Sosial Syarikat

  • Faedah Tambahan

    Lawatan Tahunan Syarikat, Peralatan Syarikat, Pantri Dengan Stok Yang Lengkap

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

WHY JOIN OUR TRANSEC TEAM?

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance


JOB OBJECTIVE

  • Assist customers regarding their general inquiries, orders and follow ups across various communication channels. The position also includes coordination with the in-house team of our client.


WHAT YOU WILL DO:

  • Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.

Syarat-syarat

SKILLS & QUALIFICATIONS

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.
Bahasa InggerisKhidmat PelangganPenyelesaian MasalahKemahiran Kakitangan
Preview

Nikka Gutierrez

HR OfficerTransec BPO Solutions Inc.

Balas Hari Ini 4 Kali

Tempat Bertugas

Pasig, Philippines

Disiarkan pada 08 July 2025

Laporkan

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