Customer Service Representative/ Technical Support Representative

KMDC Employment Services

Mustahak
RM1.1-2.2K[Bulanan]
Di lokasi - Baguio<1 Thn PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Makanan, Elaun Pengangkutan

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Hadiah Ulang Tahun, Anugerah Pekerja Bulanan, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Penjagaan Kesihatan Di Tapak, HMO

  • Faedah Tambahan

    Lawatan Tahunan Syarikat, Keahlian Gim, Kuarter Tidur

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Handle high volume inbound/outbound calls with professionalism and courtesy following Company guidelines.
  • Provide accurate information to customer inquiries, ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve issues efficiently, escalating complex cases to management.
  • Meet personal/team qualitative and quantitative targets within our BPO & Call Center industry standards.

Syarat-syarat

  • Must be 18 - 50 yrs. old
  • JHS & HS grad.(Old curriculum) Must have at least 6mos. Call center experience
  • College Graduate (No exp. needed)
  • Skills and Competencies: Effective communication, basic computer proficiency, and customer service orientation.
  • Responsibilities and Duties: Answering calls, addressing customer inquiries, and providing solutions to issues.
  • Qualities and Traits: Patience, empathy, ability to work under pressure, and attentiveness to customer needs.


Bahasa InggerisKhidmat Pelanggan
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

Lebih daripada sepuluh balasan hari ini

Tempat Bertugas

Concentrix. Baguio-AyalaLand Technohub, Building A, John Hay, Ordonio Dr, Baguio, Benguet, Philippines

Disiarkan pada 14 January 2025

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