Job description – Analyst, Data Visualization Team Lead

Position Title: Analyst – Reporting and Analytics

Job Location: Muntinlupa – Clark Pampanga

Position Summary:

 Infosys BPO is looking for a highly motivated and detail-oriented data visualization developer. S/He needs to have good experience working with large datasets and creating visually smart BI reports and dashboards using primarily Looker BI and other data visualization tools such as Power BI, Qlikview, Tableau, iDashboards among others.

 This is a high profile role so the right candidate should be able to demonstrate ‘expert’ knowledge of designing and producing effective data visualizations using multiple data sources. S/he would be the ‘go-to expert’ for client delivery teams. S/He should also be able to train and mentor others to up-skill their capability in using visualization tools.

 The right candidate will be able to work independently and consult with client business users to deliver high quality interactive Dashboards for business needs. S/he should be passionate about solving business problems using data, think creatively and be able to engage with a broad set of stakeholders.

Role and Responsibilities:

 ·       Work with internal teams and client stakeholders to understand business goals, existing BI reports, KPIs, raw data sources and clarify visualization requirements / goals

·       Identify key business metrics measurements and develop ways to represent data in support of measurements

·       Determine the right graphs / charts to use based on the type of data and create visually smart dashboards that convey key insights in a concise and non-cluttered manner

·       Develop dashboards, automated reports and report templates using visualization tools – this will be predominantly in Looker BI. Also use other tools such as Powe BI, Qlikview, Tableau, iDashboards, etc. when required

·       Create easy to understand interfaces for end users to quickly identify key themes in their data

·       Provide training to team members on use of data visualization and dashboard design best practices.

·       Serve as a primary point of contact for any tool-based issue resolution

·       Understand the technical architecture to keep pace with changing business demands and new software releases

·       Work directly with end users to ensure results meet their needs

Must Have skills:

 ·       Must have 5+ years of Reporting & Analytics experience of which at least 3+ year hands-on experience in Looker BI in developing dashboards using multiple data sources (GCP, DBs, Excel, SharePoint, etc.).

·       Working knowledge of Advanced Excel graphs (dynamic graphs, 3 axis charts, Waterfall chart, etc.)

·       Advanced proficiency in Microsoft Office applications including, Word, Excel, PowerPoint and other tools that facilitate the requirements gathering

·       Must have worked in 1 or more industry domains (retail, telecom etc.) or 1 or more functional domains such as Finance, Sales & Marketing,  Operations, HR, etc. supporting Business Intelligence needs

·       Excellent interpersonal and collaborative skills. He should be able to engage and develop strong working relationships with business stakeholders in order to anticipate and understand key business requirements through multiple discussions

Good to Have skills:

 ·       Good proficiency in using at least one other visualization tool such as Power BI, Qlikview, Microstrategy, iDashboards, etc.

·       Familiar with data analysis, database analysis and support

·       Good understanding of relational databases with hands on experience in SQL programming

·       Conversant with Power BI infrastructure incl. server security, troubleshooting and general system maintenance.

·       Ability to work independently and with minimal supervision

Qualifications:

·       Bachelor's degree in computer science, mathematics, statistics or related field preferred

·       3 years experience in a BPO setting

·       Must have 4+ years of Reporting & Analytics experience

·       3+ year hands-on experience in Looker BI or PowerBI in developing dashboards using multiple data sources (GCP, DBs, Excel, SharePoint, etc.)

·       Must be willing to work ONSITE in Clark Pampanga.

 “We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.”

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Please refer to job description.