IT Technical Support

Strategic Networks, Inc.

RM1.1-1.5K[Bulanan]
Di lokasi - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Program Pengiktirafan Pekerja

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Kemalangan & Insurans Kecacatan, HMO

  • Cuti & Pelepasan

    Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly

Syarat-syarat

  • Must have at least 1 year of technical work experience
  • Amenable to work in 3 sites, Makati, Taguig, Pasig
Hardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingTicket Management
Preview

Huertas Ali

HR OfficerStrategic Networks, Inc.

Balas Hari Ini 1 Kali

Tempat Bertugas

Ortigas Center. Ortigas Center, Pasig City, Metro Manila, Philippines

Disiarkan pada 02 June 2025

Pekerjaan Serupa

Lihat selanjutnya

Strategic Networks, Inc.

51-100 Pekerja

Teknologi Maklumat

Lihat pengambilan kerja

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