BPO Operations Supervisor
V-Call Center Link Inc.
职位描述
职位描述
- Oversee daily operations to meet and exceed SLAs, KPIs, and performance goals through effective team management, coaching, and process improvements.
- Collaborate with support teams (e.g., Recruitment, Training, Quality, HR) to enhance employee performance, retention, and adherence to company policies.
- Conduct regular performance evaluations, feedback sessions, and root cause analyses to address gaps, improve productivity, and ensure compliance with security and attendance standards.
职位要求
- Bachelor’s Degree holder (any course)
- Minimum of 2 years’ experience as an Operations Supervisor
- Must have people management experience (direct reports are Team Leader level)
- Experienced in handling Health/Life Insurance campaign
- Can work onsite and do night shift schedule
VCC Link Inc.
Digital Marketing V-Call Center Link Inc.
今日回复 0 次
工作地址
Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines
发布于 23 January 2025
猜你想看
查看更多Operations Manager
Professional Parking Management CorporationRM2.2-3K[月薪]
现场办公 - 帕西格1-3年经验本科全职
Eduard LaurenteHR Officer
Team Lead Service Desk Support L1
Unison Solutions Delivery, Inc.RM1.1-1.5K[月薪]
现场办公 - 帕西格1-3年经验本科全职
Unison Solutions Delivery, Inc.Recruitment Assistant
USRN Team Leader w/ER experience ( even as a part timer ) 100k+急招
Global Group Innovative Services, Inc.RM7.1-7.4K[月薪]
现场办公 - 帕西格少于1年工作经验本科全职
Noel TioHR Manager
Broadcast Manager
Philippine Football Federation Inc.RM2.2-3K[月薪]
现场办公 - 帕西格3-5年工作经验本科合同工
Divina PabloHR Manager
Operations Manager/Supervisor
XMC BPO ManilaRM5.2-6.7K[月薪]
现场办公 - 帕西格5-10年工作经验硕士全职
Melba BasHR Recruiter
Bossjob安全提醒
如果该职位要求您在海外工作，请保持警惕，谨防欺诈。
如果你在求职过程中遇到有以下行为的雇主， 请立即举报
- 扣留您的身份证，
- 要求您提供担保或收取财产，
- 迫使你投资或筹集资金，
- 收集非法利益，
- 或其他非法情况。
