Implementation Manager

OneTeam Technology Corporation

RM2.6K[Bulanan]
Di lokasi - Bandar Quezon1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Telekomunikasi, Elaun Pengangkutan

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13

Penerangan

Team Leadership & Oversight

  • Lead, mentor, and manage a growing team of OneLink Implementation Leads across multiple deployment sites.
  • Oversee Implementation Leads’ performance, capacity planning, and resourcing to ensure successful and timely rollouts.
  • Serve as the escalation point for Implementation Leads during implementation issues, operational challenges, or client escalations.

Deployment Management

  • Coordinate the lifecycle of each OneLink implementation from initiation to completion, including onboarding deployments and full production rollouts.
  • Monitor and support multiple active deployments simultaneously, ensuring each rollout adheres to project timelines, system configuration standards, and operational requirements.
  • Oversee shift planning, CMS booth scheduling, route configuration, and hardware provisioning across multiple projects.

Operational Planning & Readiness

  • Ensure all implementation sites are fully operationally ready, including device setup, QA testing, and stock logistics.
  • Validate that all software and fare configurations have been staged and PVT tested before pushing to production.
  • Coordinate with analysts to execute on-ground operational planning, including client meetings, team onboarding, and day-to-day field support readiness.

Client Engagement & Stakeholder Management

  • Act as a senior operational liaison between OneLink and client stakeholders during active rollouts.
  • Support Implementation Leads in presenting deployment plans, resolving client concerns, and communicating success metrics.
  • Ensure client-facing materials such as shift plans, training modules, and remittance dashboards are delivered accurately and on time.

Reporting & Quality Assurance

  • Monitor rollout reporting across all deployments, ensuring timely submission of SOD/EOD forms, handover records, and remittance summaries.
  • Review analyst reports for operational insights and identify early indicators of success or risks.
  • Ensure consistency in operational quality, compliance, and performance across all implementations.

Process Development & Continuous Improvement

  • Identify process bottlenecks across implementations and lead improvements to deployments and full rollouts.
  • Collaborate with the Head of Ops and Product Teams to translate field feedback into platform enhancements and feature requests.
  • Contribute to training, documentation, and internal knowledge sharing to enable scalable, repeatable rollout practices.

Syarat-syarat

  • 4-year course college graduate; IT course is a big advantage.
  • High computer literacy.
  • 2+ years of experience in project coordination, operations management, or system implementation (transport or tech industry preferred).
  • Proven experience in implementation or operations management, preferably in transport tech, SaaS, or logistics-heavy environments.
  • Strong leadership and team management capabilities.
  • Deep operational understanding of large-scale deployments with multi-site coordination.
  • Excellent client-facing communication skills and problem-solving orientation.
  • Technically competent – comfortable working with software systems, configuration dashboards, hardware validation, and mobile devices.
  • Willing to be relocated/travel to other parts of the Philippines.
  • Highly organized and adaptable to dynamic, fast-paced field conditions.
Kepimpinan dan Kemahiran PengurusanITPenyelesaian Masalah dan Kemahiran AnalitikalPenyeliaan
Preview

John Michael Tan

Admin AssociateOneTeam Technology Corporation

Kadar tindak balas yang tinggi

Tempat Bertugas

Quezon City. Quezon City, Metro Manila, Philippines

Disiarkan pada 26 June 2025

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