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Have a knack for troubleshooting? Then you are the one we are looking for. Join us at Virtua Solutions Outsourcing and showcase your talent as a Technical Support Representative. This is a full-time role, eastern time, and permanent work-from-home set-up.
You’ll be learning the ins and outs of our product as well as our processes
You’ll respond to inbound support requests via email, chat or calls (10-20 calls per day)
Troubleshoot issues as surfaced by users
Use our knowledgebase to determine how to handle user issues
Identify gaps in our knowledgebase and file an update request
You’ll need to be active in giving feedback on how we can make our processes/product better.

","identifier":{"@type":"PropertyValue","name":"Virtua Solutions Outsourcing","value":"279198"},"datePosted":"04 March 2025","validThrough":"2025-08-31 09:28:35","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Virtua Solutions Outsourcing","sameAs":"https://bossjob.ph/company/31290","logo":"https://assets.bossjob.com/companies/31290/logo/924b4a41020ca6129526e0622f08d17c.jpeg"},"baseSalary":{"@type":"MonetaryAmount","currency":"PHP","value":{"@type":"

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