• Act as a primary technical point of contact for clients utilizing reality capture solutions.
• Provide expert guidance and support throughout the implementation and use of our products.
• Develop a deep understanding of customer needs and ensure high levels of customer satisfaction.
• Collaborate with cross-functional teams to address client challenges and deliver innovative solutions.
• Conduct training sessions and workshops to help clients maximize the value of our technology.

Requirements

• Educational Qualifications: Bachelor’s degree in Engineering, Computer Science, or a related field.
• Experience Level: 1–3 years of experience in a technical account management or customer support role.
• Skills and Competencies: Strong communication and interpersonal skills, with a customer-centric approach.
• Qualities and Traits: Proactive problem-solving skills with attention to detail.
• Responsibilities and Duties: Ability to manage multiple client accounts and projects efficiently.