Customer Experience Team Lead

Gladex Travel and Tours Corp.

RM1.5-1.9K[Bulanan]
Di lokasi - Manila<1 Thn PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Penilaian Tahunan, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Lain-lain

    Acara Sosial Syarikat

  • Faedah Tambahan

    Lawatan Tahunan Syarikat

  • Pembangunan Profesional

    Latihan Pekerjaan, Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Provide exceptional post-purchase support to customers.
  • Resolve product inquiries and complaints promptly.
  • Maintain accurate records of customer interactions.
  • Assist customers with returns and exchanges.
  • Collaborate with other departments to enhance customer satisfaction.
  • Meet individual and team performance targets.
  • Stay updated on product knowledge and company policies.

Syarat-syarat

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Less than 1 year of customer service experience, preferably in a call center environment.
  • Skills and Competencies: Proficiency in the English language, strong customer service orientation, excellent problem-solving abilities, and organizational skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product support while ensuring customer satisfaction.
  • Working Conditions: Office environment, with a possible rotation of shifts and call handling responsibilities.
  • Qualities and Traits: Must be a team player with strong interpersonal skills, able to communicate effectively, and demonstrate patience and empathy towards customers.
Bahasa InggerisKhidmat PelangganPenyelesaian MasalahKemahiran BerorganisasiKemahiran KakitanganKemahiran InterpersonalBersifat KepimpinanPusat Panggilan
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Rollen Regino

HR and Admin ManagerGladex Travel and Tours Corp.

Aktif hari ini

Tempat Bertugas

Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines

Disiarkan pada 14 March 2025

Pekerjaan Serupa

Lihat selanjutnya

Gladex Travel and Tours Corp.

Tidak Dibiayai

101-500 Pekerja

Hospitaliti & Pelancongan

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