• Bachelor's degree in Business, Retail Management, or a related field
• Five (5) years of experience in the retail apparel and fashion industry, with a proven track record of successful management
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Analytical and problem-solving skills
• Proficiency in using retail management software and systems
• Knowledge of current fashion trends and customer preferences
• Ability to work in a fast-paced and dynamic environment

Responsibilities:

1. Team Leadership

• Lead, mentor, and motivate boutique and department store managers and staff
• Set clear performance expectations and provide regular feedback and coaching to improve employee performance
• Ensure the development of a cohesive and customer-focused team culture

2. Sales and Revenue Generation

• Develop and execute strategies to maximize sales, profitability, and market share within your area
• Monitor and analyze sales trends, customer feedback, and competitor activities to identify opportunities and threats
• Implement sales targets and action plans to achieve and exceed sales goals

3. Inventory Management

• Oversee inventory levels, stock turnover, and merchandising standards in all stores
• Collaborate with inventory control teams to optimize stock levels and minimize losses through theft or damage

4. Customer Experience

• Ensure that boutique and department store personnel provide exceptional customer experience and maintain a welcoming and professional environment
• Address customer complaints and concerns promptly and effectively

5. Operational Efficiency

• Implement and enforce company policies, procedures, and standards across all stores
• Optimize store layouts and visual merchandising to enhance the customer shopping experience
• Monitor and control operating expenses, including labor costs and overheads

6. Learning and Development

• Identify training needs and facilitate training programs for store employees to enhance their product knowledge and customer service skills
• Foster a culture of continuous learning and growth within your team or organization

7. Performance Evaluation

• Conduct regular performance evaluations and assessments of boutique and department store personnel
• Recognize and reward top performers and address performance issues promptly

8. Compliance and Safety

• Ensure that all stores adhere to legal and safety regulations
• Implement loss prevention measures to safeguard merchandise and assets

9. Reporting

• Prepare and submit regular reports on sales, inventory, and operational performance to higher management
• Provide insights and recommendations to improve overall area performance

10. Expansion and Market Development

• Collaborate with the senior management team on opening new boutiques or department stores within your designated area
• Participate in market research and competitor analysis to identify growth opportunities