The Branch Supervisor is responsible for the over-all branch performance. He/ She will ensure the smooth and continuous day-to-day branch operations including meeting sales targets, managing of expenses, and as well as the handling of branch personnel.

Responsibilities

Overseeing the day to day branch operations ensuring overall smooth and efficient transactions through:

Meet Targets:

• Ensure that the branch is able to achieve target sales and expenses.

• Approve expense: (petty cash, utilities, canvasses & POs, cellphone load, etc)

• Submit monthly KPI reports and conduct monthly general meetings including daily huddles.

Monitor Compliance:

• Daily roving and check on safety & security, housekeeping, inventory arrangement, facilities maintenance and product displays.

• Counter check daily collection, petty cash and shipment funds; and resolve shortages

• Facilitate safekeeping of daily cash sales in vaults

• Ensure that cashier and accounting follows payment posting and invoicing policies

• Closely monitor open PLs, undistributed collections, overdue invoices and unencoded sales returns for audit compliance

• Resolve customer complaints and implements preventive solutions (CCRF)

• Sign on PL cancellations for IT, sign on JOs for CM adjustments, and approve new customer and credit line requests for sales

• Post stock adjustments for daily cycle count

• Ensure that security guards are aware of their duties and emergency numbers

• Approve other requests for tools and equipment (form).

• Ensures processing of permits and renewals with Liaison Officer including vehicle registration.

• Verifies scrap sale and disposals to Area Manager.

• Report to Area Manager all gray areas and other significant concerns.

Manage People:

• Supervise branch personnel for onboarding, disciplining, performance evaluations

• Apply for Alliance guest users, approve leaves, overtime, and sign gate passes

• Provide coaching , feedback and training to new and existing personnel as needed

• File incident reports, conduct investigations & resolve disciplinary issues /audit call-outs

• Coordinate with HR Team for manpower issues and form submissions

• Make recommendations to area manager to re-designing work or re-assigning personnel for faster and more efficient work

• Takes over in case of absence of subordinates for key position

• Coordinates with HR as liaison and interviews applicants (if any)

• Other duties and responsibilities that may be assigned to you.

Job Requirements:

• Graduate of any 4-year course
• 2-3 years in a Supervisory role in Retail/Wholesale (if you've managed people, inventory, and the occasional last-minute crisis, you're already ahead!) .
• Understands how to keep things running efficiently because a well-managed branch is a happy branch.
• Comfortable using computer software
• Open-minded, supportive, and knows how to bring out the best in the team
• Preferably residing near Davao City for convenience