Role Overview:

The Acquisition Manager drives CTI’s corporate client growth by leading business development, account management, and the Client Success team to secure partnerships and sustain revenue growth.

Key Responsibilities:

Business Development & Acquisition

• Identify and close new corporate accounts.

• Create tailored proposals using CTI’s services and tools.

• Research market trends and build a strong sales pipeline.

Account Management & Retention

• Lead Client Success Managers to ensure client satisfaction and retention.

• Conduct QBRs to uncover growth opportunities.

• Monitor SLAs and address client feedback promptly.

Leadership & Team Management

• Coach and motivate CSMs to meet goals.

• Foster collaboration across teams.

• Align communication between operations, finance, and BD units.

Performance & Revenue Targets

• Achieve portfolio revenue and margin goals.

• Track KPIs (conversion, retention, revenue, new wins).

• Help develop performance-based incentives.

Qualifications:

• Bachelor’s in Business, Marketing, Tourism, or related field.

• 5+ years in corporate sales, business development, or account management.

• Proven record in client acquisition and revenue growth.

• Strong leadership, communication, and strategic skills.

• Familiarity with travel booking tools or corporate travel solutions is a plus.