Job Title: Business Development Representative (BDR)

Location: Philippines

Employment Type: Full-Time

Experience Level: 1–3 Years (Sales or Customer-Facing Experience)

Job Summary

The Business Development Representative (BDR) is responsible for supporting sales growth by qualifying inbound leads, nurturing prospects, and building pipeline opportunities through non-cold-calling channels. The role focuses on relationship development, lead qualification, and coordination with sales teams to convert qualified prospects into revenue opportunities.

Key Responsibilities

Responsibilities

• Qualify and manage inbound leads from marketing campaigns, referrals, and digital channels.
• Conduct account research and prospect profiling to identify potential business opportunities.
• Engage prospects through email, chat, social selling, and scheduled calls (no cold calling).
• Assess prospect needs, requirements, and readiness to purchase.
• Schedule qualified meetings or product discussions for Account Executives or Sales Managers.
• Maintain accurate and up-to-date records of leads, activities, and opportunities in CRM platforms (e.g., Salesforce, Zendesk, HubSpot).
• Collaborate closely with Sales and Marketing teams to improve lead quality and conversion.
• Follow established sales processes, qualification criteria, and data management standards.
• Track and report lead status, pipeline progression, and engagement metrics.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
• Sales, customer-facing, or account support experience in a B2B environment.
• Experience handling inbound sales inquiries or lead qualification.
• Proficiency with CRM platforms such as Salesforce, Zendesk, HubSpot, or similar tools.
• Strong written and verbal communication skills.
• Ability to manage multiple leads and prioritize effectively.