What will you do:

Community Activation & Engagement

• Developing and executing engagement programs
• Managing digital community content
• Creating narratives for motivational campaigns, testimonials, leaderboards, etc.

Monitoring & Reporting

• Conducting weekly tracking of:
• Active & dormant agent activities
• Booster program progress
• Leader performance evaluation
• Preparing weekly & monthly community reports (for management)

Offline Engagement

• Mandatory Attendance at offline community activities, including:
• Coway agent gatherings (internal & external)
• Field training, door-to-door showcases, mini demo events
• Serving as a host, coordinator, or moderator at field events

Program Development

• Receiving & responding to feedback from HP (Health Planner)
• Cross-team collaboration for new programs
• Creating and managing community materials (modules, LMS, training content)

Qualifications:

• Minimum 2 years of experience managing communities (preferably in the sales, education, MLM or volunteer organization industries)
• Accustomed to leading offline & online community activities
• Having experience in creating retention/member activation programs
• Having experience in creating retention/member activation programs
• Communicative, persuasive, and empathetic
• Energetic & high initiative
• Resilient in facing pressure & weekly targets
• Able to use Google Workspace (Docs, Sheets, Form)
• Able to use WhatsApp Business, Zoom, Canva
• Able to create light content (captions, posters, simple short videos)
• Strong analytical skills