Call Center Agent

Concentrix 1BPO

RM1.2-1.9K[Bulanan]
Di lokasi - CebuTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Penilaian Tahunan, Program Pengiktirafan Pekerja, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Lain-lain

    Acara Sosial Syarikat

  • Pembangunan Profesional

    Program Perintis, Program Kepelbagaian, Latihan Pekerjaan, Program Mentorship, Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Bersalin & Paterniti, Cuti Sakit, Cuti Ibu Bapa Tunggal, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
  • BENEFITS
  • very competitive salary
  • meal and transportation pay
  • rice allowance
  • night differential [when applicable]
  • account incentives
  • sick and vacation leaves
  • educational assistance
  • retirement plan
  • annual appraisal and bonuses
  • comprehensive health plan for you and your loved ones
  • clean, safe & modern working environment
  • JOB RESPONSIBILITIES
  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

Syarat-syarat

  • CANDIDATE PROFILE
  • computer literate
  • must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
  • committed to full-time long-term employment
  • All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
  • EDUCATIONAL & PROFESSIONAL ATTAINMENT
  • at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
  • not tied up with academics; not currently studying nor enrolling for school
  • fresh college graduates are encouraged to apply
  • BPO experience handling international voice account is a DEFINITE PLUS but not required.
  • NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
Bahasa InggerisKhidmat PelangganPenyelesaian MasalahBersifat KepimpinanPengurusan AkaunKemahiran TeknikalKemahiran BerorganisasiKemahiran KakitanganKemahiran Interpersonal
Preview

Concentrix 1BPO PH

Talent Sourcing Specialist Concentrix 1BPO

High response rate

Tempat Bertugas

Jose Maria del Mar St

Disiarkan pada 22 February 2025

Pekerjaan Serupa

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Concentrix 1BPO

<50 Pekerja

BPO & Pusat Panggilan

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