TaskUs Molino – Cavite

Now Hiring! Voice • Non-Voice • Blended (WFH & Onsite Options!)

LIMITED SLOTS ONLY — APPLY ASAP!

Molino, Cavite Site

Start Right Away

With or Without BPO Experience

BASIC QUALIFICATIONS (All Accounts)

Senior High School Graduate, OR

High School Graduate (Old Curriculum)

Good communication skills

Willing to work full-time

Willing to work on shifting schedules

Can start ASAP

(Additional requirements for BLENDED account listed below.)

Available Accounts & Requirements

Voice – Onsite (Molino)

With or without BPO experience

Accepts SHS Grads and HS Grads (Old Curriculum)

Strong communication skills

Willing to work onsite in Molino, Cavite

Blended – Work From Home (WFH)

Special Qualifications:

At least 1 year customer-facing experience (any industry)

At least High School Graduate, preferably with 2 years completed in college

Acceptable Locations:

Aurora

Batangas

Cavite

Laguna

Occidental Mindoro

Quezon

Rizal

Must have stable internet & suitable WFH workspace

May require onsite reporting depending on business needs

Responsibilities:

• Handle customer inquiries through phone, chat, email, or blended platforms depending on account assignment
• Provide accurate information, troubleshoot basic concerns, and resolve customer issues within the agreed service levels
• Maintain professional, friendly, and empathetic communication at all times
• Process requests such as account updates, escalations, refunds, documentation, billing inquiries, or technical troubleshooting (depending on campaign)
• Follow standard operating procedures, scripts, and call flow guidelines
• Meet daily and weekly performance metrics including AHT (Average Handling Time), QA (Quality Assurance) score, attendance, adherence, and customer satisfaction targets
• Document all interactions in the system with complete and correct details
• Coordinate with supervisors or support teams for escalated cases
• Navigate multiple systems, CRM tools, and internal knowledge bases while interacting with customers
• Adapt to account-specific guidelines, product updates, and service changes
• Participate in training sessions, coaching, calibration, upskilling, and performance reviews
• Maintain confidentiality of customer information and follow data privacy guidelines
• Contribute to a positive team environment and support continuous improvement initiatives
• Perform other account-related tasks that may be assigned by supervisors or operations

Why Apply?

Fast and candidate-friendly hiring process

No BPO experience required for most roles

Career growth opportunities

Perfect for Cavite residents — no need to travel far

Applicants outside Cavite may also apply if willing to relocate