Call Center Agent

Staffing co.

RM1.1-1.5K[Bulanan]
Di lokasi - CebuTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Makanan

  • Pengiktirafan dan Ganjaran Pekerja

    Komisyen, Bonus Prestasi, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Faedah Tambahan

    Peralatan Syarikat

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Bersalin & Paterniti, Cuti Sakit

  • Keseimbangan Kerja-Kehidupan

    Waktu Fleksibel

Baca Lebih Lanjut

Penerangan

  • Respond to customer inquiries via phone, chat, or email regarding technical concerns.
  • Diagnose and troubleshoot hardware, software, and connectivity issues.
  • Provide step-by-step guidance to resolve customer problems.
  • Document issues, actions taken, and resolutions in the system.
  • Escalate complex or unresolved cases to higher-level support teams when necessary.
  • Ensure excellent customer experience by maintaining a professional and empathetic tone.
  • Stay updated with product knowledge, system updates, and troubleshooting procedures.
  • Meet performance metrics such as response time, resolution time, and customer satisfaction.
  • At least High School Graduate / Senior High School Graduate / College Level.
  • Strong verbal and written communication skills in English.
  • Basic knowledge of computer systems, software, and troubleshooting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Customer service orientation with problem-solving skills.
  • Experience in a BPO or technical support role is a plus, but not required.
Khidmat PelangganBahasa InggerisAdobe SuiteKemahiran TeknikalPusat Panggilan
Preview

Manahan Philip

OwnerStaffing co.

Dibalas 2 minit yang lalu

Tempat Bertugas

2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu,

Disiarkan pada 26 August 2025

Pekerjaan Serupa

Lihat selanjutnya

Staffing co.

Pra-Siri A

101-500 Pekerja

BPO & Pusat Panggilan

img
Lexie Staffing & Business Consulting Company

Lihat pengambilan kerja

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.