Customer Service Agent | Wireless & Broadband Services

Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

RM1-1.7K[Bulanan]

Di lokasi - Davao del Sur<1 Thn PengalamanSekolah MenengahSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Faedah Mandat Kerajaan
Gaji Bulan ke-13
Insurans Kesihatan & Kesejahteraan
Penjagaan Kesihatan Di Tapak, Insurans Hayat, HMO
Pembangunan Profesional
Program Bantuan Pekerja, Pembangunan Profesional
Cuti & Pelepasan
Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Handle customer requests professionally and sympathetically
Exceed client and company performance expectations
Maintain customer account information and records
Participate actively on a team working together to solve customer issues
Interact with client departments when escalations are required
Ability to handle stress, show empathy and not take difficult customers personally
Ability to work in a team environment accepting responsibility for decisions and how results may impact team

High School Diploma or equivalent is required
With Customer Service background
Strong written and verbal communication skills
Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
Strong multi-tasking ability

Penyelesaian MasalahBahasa InggerisKemahiran TeknikalKemahiran Interpersonal

Preview

Irene Nuguid

LeadSutherland Philippines

Aktif dalam masa tiga hari

Tempat Bertugas

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines