Call Center Agent - Educational Assistance Provider (Php 19,500)
Alorica
Keterangan Kerja
Manfaat
Elaun
Elaun Makanan
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Penjagaan Kesihatan Di Tapak, Insurans Kesihatan, HMO
Faedah Tambahan
Kuarter Tidur
Cuti & Pelepasan
Cuti Sakit, Curi Percutian
Penerangan
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and courteously.
- Maintain a positive and professional attitude at all times.
- Document interactions and update customer records as necessary.
- Meet performance metrics and goals set by management.
Syarat-syarat
- Job Title: Call Center Agent
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and ensure customer satisfaction.
- Working Conditions: Fast-paced office environment, may require shift work.
- Qualities and Traits: Positive attitude, strong interpersonal skills, adaptability, and reliability.
Cedryck Alyn Ross Labora
HR OfficerAlorica
Aktif dalam masa tiga hari
Tempat Bertugas
Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
Disiarkan pada 27 February 2025
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