Description

• Handle incoming calls from customers and provide exceptional service.
• Resolve customer inquiries and issues efficiently and effectively.
• Maintain accurate records of customer interactions and document actions taken.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Adhere to company policies and procedures while handling calls.

Requirements

• Educational Qualifications:High School diploma or equivalent.
• Experience Level:0–2 years of experience in customer service or call center.
• Skills and Competencies:Strong verbal and written communication skills in English.
• Skills and Competencies:Excellent customer service skills and a strong work ethic.
• Qualities and Traits:Strong problem-solving abilities and organizational skills.
• Qualities and Traits:Interpersonal skills with a focus on customer satisfaction.