Description

• Handle inbound and outbound calls to address customer inquiries and concerns.
• Provide excellent customer service and support to ensure customer satisfaction.
• Document call details and follow up on customer issues as needed.
• Assist with scheduling appointments and resolving customer complaints.
• Collaborate with team members to enhance customer service processes.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:Entry-level: 0–2 years.
• Skills and Competencies:Strong interpersonal skills and ability to communicate effectively.
• Skills and Competencies:Excellent problem-solving abilities and customer-oriented mindset.
• Skills and Competencies:Proficiency in English language and technical skills.
• Qualities and Traits:Strong work ethic and organizational skills.
• Qualities and Traits:Financial literacy and good people skills.