Call Center Agent

Neksjob Philippines

RM1.1-1.9K[Bulanan]
Di lokasi - Misamis TimurTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing excellent service and support across various communication channels. If you enjoy solving problems and delivering outstanding customer experiences, we’d love to hear from you.


Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat in a professional manner
  • Resolve customer issues efficiently and accurately, escalating when necessary
  • Maintain detailed and accurate records of customer interactions
  • Provide product/service information and troubleshoot basic issues
  • Follow communication guidelines and policies
  • Collaborate with team members and other departments to improve customer satisfaction

Syarat-syarat

  • High school diploma or equivalent (Associate or Bachelor’s degree preferred)
  • Previous customer service experience is a plus
  • Strong verbal and written communication skills
  • Ability to stay calm under pressure and handle high call volumes
  • Basic computer skills and familiarity with CRM systems is an advantage
  • Empathy, patience, and a problem-solving mindset
Bahasa InggerisKhidmat PelangganPenjadualanPenyelesaian MasalahBersifat KepimpinanKemahiran TeknikalSokongan Pentadbiran BelakangKemahiran BerorganisasiKemahiran Kakitangan
Preview

Reina Neksjob

HR ManagerNeksjob Philippines

Aktif dalam masa tujuh hari

Tempat Bertugas

2, Cagayan de Oro. Cagayan de Oro, Misamis Oriental, Philippines

Disiarkan pada 25 June 2025

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